Thank you for shopping with Any Case Gear. We are committed to providing a transparent, reliable, and worry-free delivery experience. Most orders for customers in the United States are fulfilled directly from our U.S. warehouse for fast domestic delivery. We also provide Standard Shipping to selected European countries.

1. Shipping Cost & Tax Policy

FREE Standard Shipping: We provide 100% FREE Standard Shipping on eligible orders shipped to the United States and our currently supported European destinations.

Our currently supported European destinations include France, Germany, Italy, Spain, and the United Kingdom.

There are no additional standard shipping charges for eligible orders to these destinations. Any applicable taxes, VAT, customs duties, or import-related charges are handled according to the requirements of the destination country and the information presented during checkout or delivery.

For the limited number of products that may be fulfilled from an overseas warehouse for U.S. customers, Any Case Gear covers applicable import duties and customs fees unless otherwise clearly stated before purchase.

2. Standard U.S. Delivery Timeline

Most products are stocked in our U.S. warehouse and are delivered within approximately 2–5 business days.

  • Order Cut-off Time: 2:00 PM Pacific Time (Los Angeles).
  • Handling Time: 0–1 business day (Monday to Friday).
  • Transit Time: 2–4 business days (Monday to Friday).
  • Total Estimated Delivery: 2–5 business days.

Delivery estimates are based on business days and may be adjusted for weekends, public holidays, severe weather, carrier delays, or other circumstances outside our reasonable control.

3. European Delivery

We currently offer FREE Standard Shipping to France, Germany, Italy, Spain, and the United Kingdom. Standard delivery to these supported European destinations is estimated at approximately 2–5 business days.

  • Shipping Cost: FREE Standard Shipping.
  • Order Cut-off Time: 2:00 PM Pacific Time (Los Angeles).
  • Handling Time: 0–1 business day (Monday to Friday).
  • Transit Time: 2–4 business days (Monday to Friday).
  • Total Estimated Delivery: 2–5 business days.

European delivery estimates are based on business days and may be adjusted for weekends, public holidays, severe weather, carrier disruptions, customs processing, local delivery conditions, or other circumstances outside our reasonable control.

4. Special & Oversized Items

While most eligible orders qualify for our standard 2–5 business day delivery, certain specialized, oversized, custom, or temporarily out-of-stock products may require a different shipping method or delivery timeframe.

  • Overseas Standard Shipping: Certain specifically marked products may require approximately 7–15 business days for delivery.
  • Sea Freight: Certain oversized products, such as selected large flight cases or other freight items, may require approximately 30–40 days for delivery.

If a product requires an extended delivery method, the applicable shipping information will be provided for that product. Unless otherwise indicated, customers in our supported standard-delivery destinations may expect the standard delivery timeframe shown above.

5. Shipping Methods & Carriers

We work with established domestic and international logistics providers to provide reliable delivery.

  • Standard U.S. Orders: Orders fulfilled from our U.S. warehouse are typically delivered by FedEx, UPS, USPS, or another qualified domestic carrier.
  • European Orders: Orders may be delivered through qualified international or local logistics providers depending on the destination and fulfillment location.
  • Oversized Freight: Large or oversized products may be delivered by a specialized freight carrier.
  • Overseas Fulfillment: In limited cases where a product must be fulfilled from an overseas warehouse, we may use an international logistics provider followed by a local carrier for final delivery.

6. Tracking Your Order

You will receive a shipment confirmation email with tracking information once your order has been dispatched. Please allow approximately 1–2 business days for tracking information to begin updating after the carrier receives the shipment.

Tracking updates and estimated delivery dates are provided by the carrier and may change while the shipment is in transit.

7. Delivery Delays

Although most standard orders arrive within the estimated delivery timeframe, occasional delays may occur due to severe weather, carrier disruptions, public holidays, customs processing, address issues, or other circumstances outside our reasonable control.

If there is a significant delay with your shipment, please contact us and we will assist you with the latest available tracking information.

8. Damaged or Lost Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible. We will work with the carrier to investigate the shipment and, where appropriate, provide a replacement or refund.

9. Contact Information

Company: Any Case Gear
Email: info@anycasegear.com
Phone: +1 3212785801
Office Address: 3rd Floor, Building 1, Hongfa Science & Technology Park, Bao’an District, Shenzhen, Guangdong, 518108, China
Hours: Mon-Fri, 9:00 AM – 5:00 PM (GMT+8)